Terms & Conditions | Planeta Vida
Legal Compliance & Governance

Terms & Conditions

Effective Date: 15 June 2025 | Version 2.4 (Paystack Compliant)

1. Overview & Platform Operator

Welcome to Planeta Vida ("the Platform"). By accessing, browsing, registering, or purchasing digital products and services through this website or its associated funnels, you agree to be bound by these General Terms & Conditions.

Planeta Vida operates as an independent global behavioral optimization and educational platform managed by Platform Founder Pacha Ngandu. For all official correspondence, billing inquiries, or support, contact [email protected].

2. Services Provided

Planeta Vida provides digital masterclasses, interactive educational protocols, self-assessment diagnostic engines, and cohort-based guided support programs. All digital resources, audio drops, and documentation are provided exclusively for educational and biological rebalancing purposes.

3. Payment Processing & Security

Payment transactions conducted on Planeta Vida are processed securely via Paystack (a subsidiary of Stripe, Inc.) and authorized third-party PCI-DSS compliant payment gateways. Planeta Vida does not store or handle raw credit card details on its servers. All payments are encrypted end-to-end.

4. Refund & Cancellation Policy

Because Planeta Vida delivers immediate digital course access and live cohort reservations upon purchase, all sales are governed by our dedicated Refund Policy. Please review our full terms on cancellations, cohort transfers, and refund eligibility at pv-en.com/refund-policy.

5. Intellectual Property

All content included on the Platform—including but not limited to the 4-Gear Liver Framework, 5 Optimization Pillars, audio protocol drops, text, graphics, logos, and video content—is the exclusive intellectual property of Planeta Vida. Unauthorized copying, resale, or distribution of this material is strictly prohibited.

6. User Conduct

You agree not to misuse the Platform by:

  • Attempting unauthorized access to gated digital libraries or legal portals.
  • Sharing user account credentials or access links with non-registered third parties.
  • Using automated bots or scraping software against the Platform infrastructure.

7. Email Marketing & Unsubscribe Options

By registering or purchasing a program, you consent to receive critical cohort updates, transactional details, and occasional educational releases via email. You may opt out of promotional communications at any time by utilizing the unsubscribe link located at the bottom of our emails or by visiting our Opt-Out Portal.

8. Medical Disclaimer & Limitation of Liability

Planeta Vida provides educational content regarding lifestyle habits, stress regulation, and metabolic health. The Platform does not provide medical advice, diagnosis, or treatment. Always consult a qualified physician before starting any fasting protocol or lifestyle intervention. Planeta Vida shall not be held liable for indirect or consequential damages arising from the use of its materials.

9. Official Contact Details

For support, legal notices, or merchant queries, reach out through our official communications infrastructure:

Platform: Planeta Vida Educational Platform

Owner / Founder: Pacha Ngandu

Official Email: [email protected]

Website: www.pv-en.com