Privacy Policy

1. Overview

Planeta Vida ("we," "our," "us") operates as an independent global behavioral optimization and educational platform managed by Platform Founder Pacha Ngandu. This Privacy Policy outlines how we collect, process, store, and safeguard your personal data in compliance with international privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Protection of Personal Information Act (POPIA).

2. Personal Data We Collect

We collect only the minimum necessary personal data required to deliver our educational services, fulfill program access, and ensure payment security:

• Identity Data: Full name, username, or account identifiers.
• Contact Data: Email address, mobile telephone number, and WhatsApp contact details.
• Transaction & Billing Data: Payment verification details, order history, and invoice records processed securely via third-party PCI-DSS compliant providers. (Planeta Vida does not store raw credit card numbers).
• Technical & Usage Data: IP address, browser type, device information, access timestamps, and web interaction telemetry collected via standard cookies.

3. How We Use Your Data

Your personal data is used strictly for legitimate business execution, including:

• Delivering purchased masterclasses, digital curriculum access, and live cohort notifications.
• Transmitting audio protocol drops and onboarding messages via WhatsApp and automated communications.
• Managing affiliate registrations, referral links, and commission payouts.
• Fulfilling legal compliance, payment fraud prevention, and merchant verification requirements.

4. Third-Party Data Processors

We do not sell, rent, or trade your personal information. Data is shared exclusively with accredited, secure third-party service providers necessary to run our infrastructure:

5. Cookies & Tracking Technology

We utilize essential and analytical cookies to maintain session security, track referral conversions for affiliate partners, and optimize website performance. You can disable non-essential cookies through your web browser settings, though doing so may impact platform navigation.

6. International Data Transfers

Because Planeta Vida operates a global cloud infrastructure, your personal information may be stored or processed outside your country of residence. We ensure all external processors adhere to recognized international data protection frameworks and maintain rigorous encryption standards.

7. Your Legal Data Rights

Under applicable data privacy regulations, you possess the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request complete erasure ("Right to be Forgotten") of your data, provided no legal obligation requires retention.
• Opt out of marketing communications at any time.